Communication Strategies: When Having Difficult Conversations

Develop strategies for working through the four most difficult communication situations encountered in the workplace. For each situation, learn the key principle that guides the most appropriate response, then practice several relevant communication skills. Each segment concludes with an application exercise; small group discussions, problem-solving activities, and reflections are intended to guide you in exploring the challenges of each situation.

Course:173CP6180
Dates:September 19-21, 2017
Meets:Tu and Th from 6:00 PM to 9:00 PM, 2 sessions
Hours:6.00
CEUs:0.60
Location:UNLV Paradise Campus (PAR) Room 401
Instructor:Rebecca Washington-Lindsey
Fee: $279.00

There will be a one-hour break for lunch (not provided).

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