Conflict Management: What is Conflict & How Do I Resolve It?

Unmanaged conflict in our personal or professional lives can lead to breakdowns in teamwork and cooperation, diminished employee commitment, and lower levels of quality and productivity. This in-depth training provides effective strategies to pinpoint root causes of conflict so you can handle disagreements, confrontations, difficult people, anxiety, and anger before they get out of hand. Apply proven conflict management approaches to bring important issues to light, open the lines of communication, and strengthen relationships as you deal with discord at home or at work.

This course is approved for six recertification credits through HRCI. This program is valid for 6 PDCs for the SHRM-CPSM or SHRM-SCPSM.

There are no scheduled sessions at this time. Sign up to be notified when this course is available.