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Holding on to your company's talent is more challenging today as the US economy grapples with mass turnover. Approximately 47 million employees (33% of the workforce) voluntarily left their positions in 2021 (Fast Company, 2022). What actions can companies take to engage and retain great employees in both the short and long term? Designed for both organizational leaders and human resource professionals, this course will describe best practices in employee retention and engagement to optimize organizational performance. Organizations that maintain this focus create an environment where employees have the tools, resources, and professional opportunities to develop skills and fulfill their career goals, ultimately contributing to organizational profitability and achievement of customer service objectives. Topics include an organizational engagement analysis, building trust in leadership, job design for engagement, programs and communication strategies to engage and retain employees, generations in the workplace, and reflection and development of an action plan for organizational application.